DaaS a hot topic in South Africa, accelerated by the pandemic

Desktop as a service (DaaS) has become a hot topic in South Africa as organizations seek to better enable remote and hybrid workforces and reduce capital expenditures on hardware.

This is according to Rochelle Naidu, Business Development Manager for the Citrix Business Unit at Axiz, who says, “The COVID-19 pandemic has driven significant growth. As organizations transitioned to working from home, the demand for DaaS increased dramatically, and more CIOs found they could adopt the DaaS approach to reduce hardware capital expenditures by up to 56% per year.

The pandemic has also accelerated many organizations’ plans to move to the cloud to become more agile. IT managers realized they could access a single, cost-effective solution that enables rapid and cost-effective deployment of desktops and cloud applications. We will likely see a lot more DaaS adoption in the months ahead.

Naidu says the forced landscape change overcame the hesitations and misconceptions that existed before.

“A local misconception was that with DaaS, organizations would have little control,” she says. “DaaS can save your organization hours of maintenance, but fully managed DaaS requires you to give up some controls. This can pose a challenge for companies with very specific hardware or operating system needs. The DaaS provider manages and takes care of all hardware maintenance, software updates, and security patches. This will save you a lot of time and worry, allowing you to focus on what makes you successful: your core business.

“The time, budget, man-hours and resources you would have previously invested in storage, maintenance, security, workloads and servers can now be spent on something less tactical and more strategic. . It’s the maintenance you’re eliminating, not the control,” she explains.

Another local concern is that DaaS is expensive. Naidu says, “DaaS is a better alternative to traditional in-house infrastructure because it requires no upfront capital investment. In contrast, traditional virtual desktop infrastructure (VDI) is expensive: it requires heavy upfront investment and maintenance budget allocation. But with DaaS, you won’t be providing your own infrastructure, you’ll be using your provider’s data centers and only paying for the resources you need. Expenses are predictable, very affordable and flexible. DaaS means that the company no longer has to acquire IT assets that are recognized as capex. IT expenses can be accounted for as operating expenses.

Naidu says the main benefits of DaaS are that it reduces hardware costs, streamlines software updates, improves employee efficiency, and enhances security. She notes, “Eighty-seven percent of organizations have a mix of on-premises and cloud-based infrastructures. With DaaS, you can leverage the resources they already have and leverage the cloud even more. With DaaS, a cloud service provider handles all updates and maintenance, saving the organization time and IT resources. A reliable DaaS connection gives employees constant access to the information and tools they need to get their jobs done, increasing employee efficiency by approximately 5%. Above all, DaaS services reduce security risks by ensuring that data is secure and accessible only to authorized users.

Citrix DaaS virtual apps and desktops

Citrix, with industry-leading solutions for delivering desktops and apps from the cloud, says what was once a slow and steady migration is now a mass movement with more urgency.

They address key new challenges for enterprises and remote workers, including continuity, productivity, security of access, data, applications, software and devices, and a consistent user experience.

Citrix DaaS offers:

1. Profitable IT

The Citrix DaaS solution delivers apps and desktops from the cloud and offers a pay-as-you-go model that eliminates the capital expenditure associated with maintaining a data center.

2. The ability to work from any device

Citrix Virtual Apps and Desktops Standard for Azure enables users to work from any device. Users get the same experience on all devices, even when switching between devices.

3. Excellent user experience

No matter where the work is done, users can expect a great experience with access to apps, data and documents anytime and from any PC, tablet, laptop , desktop, Chromebook, or thin client device. With quick and seamless access, collaboration and productivity soar.

4. Simple, on-demand provisioning

Use hours, not days, to deploy apps and desktops for remote contractors or seasonal workers, or during mergers and acquisitions, and easily shut them down when not in use. No more long provisioning cycles or expensive idle hardware.

5. Centralized management

Deliver applications to your staff with a simple interface and authorize one-click user access with a single sign-on experience.

6. Business Continuity

Quickly ramp up or down employee access at any time during snow days, a health crisis, or geopolitical events that require a rapid shift in remote operations.

7. Remote PC Access

Unlike other DaaS products, Citrix Virtual Apps and Desktops Standard for Azure includes Remote PC Access, which provides remote workers with an easy way to securely access their physical office PCs.

Jessica C. Bell